Frequently Asked Questions

Before contacting our Support Team, please review the answers to our Members' most frequently asked questions. Most of the common issues have been addressed, so you may well find a satisfactory response to your inquiry.

Please press the link below that most accurately applies to your question:

How to Deposit to Your My-Casino-on-Net Account.

How Do I Make a Deposit to My Account?
How Much Can I Deposit to My Account?
How Long Does It Take To Process My Deposit?
What if I Submitted a Deposit, But Don't See it in My Account?
Is it Safe to Use My Credit Card Online?
Who is "Intersafe Global"?
What is AVS (Address Verification System)?
How Do I Make a Credit Card Deposit?
How Do I Make a Credit Card by Telephone?
How Do I Make a Credit Card Deposit by Fax?
How Do I Make a Citadel (ACH) Deposit?
How Do I Make a FirePay Deposit?
How Do I Make a Wire Transfer Deposit?
How Do I Make a paysafecard Deposit?
How Do I make a NETeller Deposit?
How Do I Make a Bank Transfer Deposit?
How Do I Make a BBL Home'Pay Deposit?
How Do I Make a Cheque Deposit?
How Do I Make a Commerzbank OnlineBankingweb Deposit?
How Do I Make a Dresdner Bank Internetbanking Deposit?
How Do I Make Laser Deposit?
How Do I Make a Direct Debit (Offline Bank Authorization) Deposit?
How Do I Make a Deutsche Bank 24 Direct Debit Deposit?
How Do I Make a paybox Deposit?
How Do I Make a Rabobank Direct Betalen Deposit?
How Do I Make a Solo Deposit?
How Do I Make a Switch Deposit?
How Do I Make a PrePaidATM Card Deposit?
How Do I make a 1-PAY Deposit?
How Do I make a NetPay Deposit?
How Do I make an ACTeCASH Deposit?

How to Cash Out from Your My-Casino-on-Net Account.
Hardware, Software & Technical Questions.
Explanations of Error Messages.
How to Play at a Group Table.
How do I Chat with Other Players.
General Game Playing Rules.
How to Play BlackJack.
How to Play Roulette.
How to Play Baccarat.
How to Play Craps.
How to Play Video Poker.
How to Play Slot Machines.
How to Play Caribbean Stud Poker.
How to Play Pai Gow Poker.
How to Play Keno.

Contacting Our Support Team

If you can't find a solution to your problem, contact our Support Team and we will respond promptly.

Please be as detailed as possible when describing the problem, so that we can provide you with optimal service. For identification purposes, please include your Email Address and Username.

Please double check to make sure that your Email Address is correct. If you do not get any response to your Email, it means your Email Address was either incorrect or invalid.

Home | Download